Utility Rate Changes - What You Need to Know.
The Board of Trustees initiated a comprehensive study in early 2022 to align the utility rate and fee structure with feedback received about the priorities and values of our community. A utility rate structure impacts how base rates, usage rates, or tiers recover the cost of service.
The Board of Trustees adopted Ordinance 17-2022 on Nov. 8, 2022, establishing a new water and wastewater rate structure in the Town of Wellington. The new rate structure will take effect in January 2023, with adjusted rates reflected on bills received in February 2023.
If you have questions about the impact of changes on your individual bill, we are here to help! Did you know the Town of Wellington has one dedicated Utility Billing Specialist serving over 4,000 accounts? To reduce wait times and provide better service, the fastest way to speak with a staff member is to schedule an appointment online. Once scheduled, you will receive a call from Town Staff, who will provide you with answers to your questions. If you are unable to schedule online, you may leave a detailed message at:
(970) 568-3381 ext. 125
To learn more or to schedule an appointment, visit: